These Terms of Use were last updated on 5th January 2025.
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING THIS WEBSITE AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. BY ACCESSING OR USING ANY PART OF THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. THESE TERMS OF USE APPLY TO ALL USERS OF THIS WEBSITE. IF YOU DO NOT AGREE TO ALL THE PROVISIONS OF THESE TERMS OF USE YOU MAY NOT ACCESS OR USE THIS WEBSITE OR ANY OF THE SERVICES PROVIDED BY THIS WEBSITE.
This document constitutes the Terms of Use Agreement, hereinafter referred to as the “Terms”, “Terms of Use” or "Agreement”, constitute a legally binding agreement between You and PlacidWay LLC.
You ("You" or "User") – this term applies to all individuals or entities accessing or using the PlacidWay website (hereinafter referred to as the "Website"). This includes, but is not limited to:
PlacidWay LLC (“PlacidWay”, “we”, “us”) – is a legal entity registered under the law of Colorado, USA, company number: 20071091541, FEI/EIN number 20-8831217. Our address: 9800 Mount Pyramid Court, Suite 400, Englewood, Colorado 80112, the USA. PlacidWay LLC serves as the owner and operator of the Website.
Websites – means a website located at: https://www.placidway.com/ and other websites owned and controlled by PlacidWay located at:
To access any tools, functions, or services provided by the Websites, you must agree to the terms and conditions outlined in this Agreement. Your use of any component of the Websites, including registering as a member or viewing content, signifies your acceptance of these terms. If you do not agree with any part of this Agreement, you must refrain from using the Websites. We reserve the right to amend this Agreement without prior notice. It is your responsibility to review this Agreement regularly. Your continued use of the Websites following any changes indicates your acceptance of the updated terms of this Agreement. By accessing and using the Websites, you are granted a non-exclusive, non-transferable, and revocable license to access and use the Websites according to the terms and conditions of this Agreement.
1. Eligibility. The Websites is intended for use only by individuals, companies, or other legal entities who have the legal capacity to enter into binding contracts under the laws of their country of residence. By agreeing to this Agreement, you affirm that you are of legal age in your state or country of residence and have the authority to enter into this Agreement. You may not use the Websites or any of its products and services for any illegal or unauthorized purpose. In particular, by agreeing to this Agreement, you represent and warrant that:
2. Use of the Websites by Users. By using the Websites, both Patients and Medical Service Providers (MSPs) agree to the following terms regarding communication and the submission of information:
Patients:
Medical Service Providers (MSPs):
General Use:
3. Disclaimer. The Websites do not function as a medical referral service, nor does it endorse, recommend, or approve any healthcare provider or third-party service provider. The information provided is intended to facilitate your research into the suitability of medical tourism for your needs. We offer no warranties or representations regarding the availability, suitability, reliability, merchantability, non-infringement, capability, usefulness, or fitness for any purpose of the Websites, their tools, products, or services, or the characteristics of services provided through them. All content on the Websites is provided “AS IS, WHERE IS”, without warranty of any kind, express or implied.
The Websites offer global information services on healthcare issues, transportation, housing, and related travel services. However, we do not provide healthcare services or medical advice regarding treatments available in any location, including those outside the United States of America. You are responsible for conducting your own due diligence on healthcare professionals, facilities, and services before using them. By using our tools and services, you agree to hold us harmless and indemnify us from any claims arising from such use.
We do not independently verify claims made by third-party advertisers or regarding third-party information published on the Websites. Our Websites do not offer medical advice; you should consult your healthcare professionals before using any services or treatments you learn about here. It's crucial to conduct personal research and consult with your physician or licensed healthcare provider to make informed decisions about traveling abroad for medical care.
To facilitate informed decision-making, medical care providers abroad may require access to your medical records. We offer a forwarding service to send your medical records to chosen foreign providers. However, we do not review these records, as we are not a healthcare provider; we merely facilitate their transmission.
You assume all responsibility for decisions made regarding medical services abroad and agree to hold us harmless from any claims arising from such services or consultations with foreign medical care providers. Content on the Websites may be inaccurate, incomplete, or misleading, and we do not screen it. You should exercise caution when evaluating claims made by third parties on the Websites and verify them with your independent healthcare providers. We are not responsible for claims made in advertisements appearing on the Websites.
4. Newsletter. We provide a free monthly newsletter that you may subscribe to if you wish. You agree to independently investigate the claim of any third parties that you learn about in this newsletter and to refrain from seeking any professional care from any third party that you learn about in the newsletter unless you have first consulted with your own personal health care provider. We also allow our Website users to request reception of information directly from foreign health care providers. In the event that you select to use that function, you agree to refrain from seeking any health care services from anyone who contacts you unless you have first consulted with your own health care service provider. Use of any health care provider that is not licensed within the United States of America is done so at your own sole risk, and you agree to hold us harmless and to indemnify us from any loss, damages, or injuries that you may sustain should you accept health care services from any entity, person, or facility outside the United States of America or any health care service provider or facility that is not duly licensed within the United States of America.
5. Third-Party Services. PlacidWay may provide tools through the Websites that enable you to export information to third-party services. By using these tools, you agree that we may transfer such information to the applicable third-party service. Such third-party services are not under our control, and we are not responsible for their use of your exported information. The Websites may also contain links to third-party websites and services (the “Linked Sites”). PlacidWay provides these links as a convenience, but we neither control nor endorse these Linked Sites, nor has PlacidWay reviewed or approved the content, advertising, products, services, or other materials that appear on the Linked Sites. PlacidWay is not responsible for the Linked websites, including the legality, accuracy, or appropriateness of any content, advertising, products, services, or other materials on or available from the Linked Sites. By using the Website, you agree that we are not responsible for any third-party services, including Linked Sites. Your use of third-party services and Linked Sites is at your own risk and subject to the terms and conditions of use for such services and sites.
6. Prohibited Uses. By using the Websites, you explicitly agree not to:
a) use the Websites for any illegal purpose or in violation of any local, state, national, or international law.
b) violate or encourage others to violate the rights of third parties, including by:
c) post, upload, or distribute any User Content or other content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could deem objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.
d) interfere with security-related features of the Websites, including by:
e) interfere with the operation of the Websites or any user’s enjoyment of the Websites, including by:
f) perform any fraudulent activity, including impersonating any person or entity, claiming false affiliations, accessing the Websites accounts of others without permission, or falsifying your age or date of birth.
g) use the Websites to transmit or store any content that:
h) sell or otherwise transfer the access granted herein or any materials on the Websites.
7. Indemnity. You agree to defend, indemnify, and hold harmless PlacidWay, its officers, directors, employees, agents, affiliates, partners, and licensors (collectively the “PlacidWay Parties”) from any claim, actions, suits, demands, damages, obligations, losses, liabilities, costs, debt, and expenses (including reasonable attorneys’ fees) arising out of or relating to
(a) your use or misuse of the Websites;
(b) your violation of these Terms of Use;
(c) your violation of the rights of any third party, including any intellectual property rights;
(d) your violation of any law, rule, or regulation of the United States or any other country;
(e) any claim or damages that arise as a result of any of your User Content or any that is submitted via your account. PlacidWay reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of PlacidWay. PlacidWay will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.
8. User Content. PlacidWay offers features that allow you to post content, including text messages, online messages, reviews, photos, videos, images, folders, data, and other works (collectively, "User Content"). This section outlines the terms governing User Content.
a) Ownership and Responsibility
b) Representations and Warranties
By posting User Content, you represent and warrant that:
c) Content Disclaimer
PlacidWay is under no obligation to edit or control User Content. We do not endorse, represent, or guarantee the completeness, accuracy, reliability, or usefulness of any User Content. We expressly disclaim any and all liability in connection with User Content.
d) Removal of User Content
PlacidWay reserves the right, at its sole discretion, to remove any User Content that we believe violates these Terms of Use or applicable law. This includes, but is not limited to, content that is:
e) License Grant to Other Users. By posting and sharing User Content with another user of the Websites, you hereby grant that user a non-exclusive license to access and use such User Content as permitted by these Terms of Use and the functionality of the Websites.
f) PlacidWay Rights Regarding User Content. You further acknowledge that PlacidWay may review, monitor, edit, control, distribute, refuse to distribute, block access, re-format, alter, distort, delete, or remove User Content in order to satisfy any applicable law, enforce our Terms, or protect the rights, property, or safety of PlacidWay, PlacidWay users, or any third party, at our sole discretion. For additional details on our use of User Content, please review our Privacy Policy. Questions regarding User Content and its removal should be directed to info@placidway.com.
g) Reporting User Content. If you believe that any User Content violates these Terms of Use or applicable law, you can report it to PlacidWay at info@placidway.com.
h) Limitation of Liability. To the maximum extent permitted by applicable law, PlacidWay disclaims all warranties and liabilities relating to user content, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. PlacidWay will not be liable for any loss or damage arising out of or relating to user content, including but not limited to direct, indirect, incidental, consequential, special, punitive, or exemplary damages.
i) Indemnification. You agree to indemnify, defend, and hold harmless PlacidWay and its officers, directors, employees, consultants, affiliates, subsidiaries, and agents (collectively, the "PlacidWay Entities") from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your User Content or your use of the Websites.
j) Reviews and Testimonials. The Websites may feature reviews and testimonials from various sources (including Google) made by Websites’ users (visitors) or Medical Service Providers (MSPs). By using the Websites, you acknowledge and agree that:
You are encouraged to conduct your own research and due diligence before making any decisions based on the information provided in reviews and testimonials.
By submitting a review or testimonial to the Website, you grant PlacidWay a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display the content in connection with the Website and our services.
9. Personal information. PlacidWay may collect, hold and process your personal information when you are using the Websites or any of our services. We collect, hold and process any of your personal information in accordance with our Privacy Policy. You have to accept our Privacy Policy before using the Websites or any related Services. To view our Privacy Policy.
10. Termination. Any violation of these Terms of Use may result in the immediate termination of your permission to use the Website. PlacidWay reserves the unilateral right to terminate your user account, or suspend or terminate your access to the Websites at any time, without prior notice or explanation. This termination may result from any breach of these Terms of Use, misuse of the Websites, or any action deemed harmful to the interests of PlacidWay or its users.
We retain the sole discretion to modify the Website at any time without informing you. PlacidWay holds no liability for any changes made to the Websites or for the suspension or termination of your access.
Should you wish to terminate your account, you must contact customer service at info@placidway.com. Even after termination, you are obligated to settle any outstanding fees incurred before termination. It is acknowledged that monetary damages may prove insufficient if you breach any terms of this Agreement. Hence, we reserve the right to pursue remedies through a Court of Equity for any violations. By using the Websites, you agree to these termination provisions and understand the consequences of non-compliance.
11. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PLACIDWAY OR ANY OF THE PLACIDWAY PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE WEBSITES, EVEN IF PLACIDWAY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF PLACIDWAY AND THE PLACIDWAY PARTIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE WEBSITES OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO PLACIDWAY FOR ACCESS TO AND USE OF THE WEBSITES IN THE 12 MONTHS PRIOR TO THE EVENT(S) OR CIRCUMSTANCES GIVING RISE TO CLAIM; OR (B) $100.
12. Governing Law and Dispute Resolution. These Terms of Use shall be governed by and construed in accordance with the laws of the State of Colorado, USA, without regard to its conflict of law principles.
Any disputes arising out of these Terms of Use are governed by the laws of Colorado, without regard to its conflict of law principles. Most disputes will be resolved through binding arbitration in Denver, Colorado, or a closer location in Kansas, administered by JAMS (an arbitration organization) according to their Streamlined Arbitration Rules. If JAMS is unavailable, the American Arbitration Association rules will apply. The arbitrator's decision will be final and binding. Both parties will share the arbitrator's fees, but each party will cover their own legal costs. Arbitration proceedings will be confidential. This provision does not prevent either party from seeking injunctive relief from a court.
13. Miscellaneous. These Terms of Use constitute the entire agreement between you and PlacidWay concerning the subject matter hereof and supersedes all prior or contemporaneous understandings and agreements, whether written or oral, with respect to such subject matter. If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect and enforceable. You may not assign, transfer, or sublicense any or all of your rights or obligations under these Terms of Use without our express prior written consent. We may assign, transfer, or sublicense any or all of our rights or obligations under these Terms of Use without restriction. No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption, or section title contained herein is for convenience only, and in no way defines or explains any section or provision. All terms defined in the singular shall have the same meanings when used in the plural, where appropriate and unless otherwise specified. Any use of the term “including” or variations thereof in these Terms of Use shall be construed as if followed by the phrase “without limitation.” These Terms and all rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by PlacidWay without restriction. Any attempted transfer or assignment in violation hereof shall be null and void. The provisions of these Terms of Use which by their nature should survive the termination of these Terms of Use shall survive such termination.
14. Ownership and Proprietary Rights. The Websites is the exclusive property of PlacidWay and is operated by us. All visual interfaces, graphics, designs, reports, analyses, informational content, computer code (including source code or object code), and any other copyrighted materials, products, software, services, and all other elements or contents of the Websites provided by or on behalf of PlacidWay (referred to as the “Materials”) are safeguarded by applicable intellectual property and proprietary rights laws. The Materials contained in the Websites are either owned by PlacidWay or licensed to us by third-party licensors.
Please note that User Content posted by users of the Websites remains the property of those users, and PlacidWay does not claim ownership over such User Content.
UNLESS OTHERWISE EXPRESSLY AUTHORIZED IN WRITING BY PLACIDWAY OR AS PERMITTED ON THIS WEBSITE OR UNDER APPLICABLE LAW, YOU MAY NOT REPRODUCE, REPUBLISH, DISPLAY, OR OTHERWISE MAKE USE OF ANY MATERIALS, INCLUDING MODIFYING, TRANSFORMING, TRANSLATING, OR OTHERWISE USING PORTIONS OF THE MATERIALS FOR ANY REPUBLICATION PURPOSE, EITHER COMMERCIALLY OR FOR PRIVATE USE.
If we, at our sole discretion, decide to grant you permission to republish the Materials, such use must properly cite PlacidWay (or its licensors) as the source and copyright holder of the Materials, in accordance with attribution and copyright guidelines provided by PlacidWay. If we grant you republication rights, you are not permitted to use the Materials in any manner inconsistent with the written approval provided by PlacidWay. PlacidWay reserves all rights to the Materials not expressly granted in these Terms of Use.
PlacidWay does not extend any license or permission for links or other uses of the Websites or their Content if such use or link:
(a) implies that PlacidWay promotes or endorses any third party’s causes, ideas, political campaigns, websites, products, or services;
(b) copies, displays, disseminates, or otherwise uses the Content without PlacidWay’s express written consent; or
(c) employs the Content for commercial purposes. Additionally, PlacidWay does not grant its consent for links to the Websites where the linking party engages in any Prohibited Uses (as described in these Terms of Use). PlacidWay reserves the right to revoke permission for any link at any time.
15. Foreign Usage. We make no representation that the usage of the Websites, or the content provided herein, will not violate the laws of your local jurisdiction. You are responsible for the laws of your jurisdiction, especially if you are accessing the Websites from outside the United States of America (USA). Do not use the Websites if such usage violates the law of the jurisdiction in which you reside, including the laws of any state of the United States or any USA federal law or regulation.
16. API services. The Websites utilize various Application Programming Interfaces (APIs) to integrate content and functionalities from third-party services, enhancing your experience on the Websites.. These APIs include, but are not limited to:
By using the Websites, you acknowledge and agree that:
17. Changes to Terms of Use. PlacidWay reserves the right, at its sole discretion, to modify or replace these Terms of Use at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Websites after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Websites.
18. General Information. This Website may contain typographical errors or mistakes, and we disclaim any responsibility for such errors and you agree to hold us harmless from any legal responsibility for such errors. We may revise or modify any portion of these Terms of Use at any time without notice to you. You must read these Terms of Use each time you visit the Websites or use any tool or service that we provide to you via the Websites or elsewhere. Any usage of this Website or tools, functions or services that we provide you means that you have read the most current version of the Terms of Use and you agree to be bound by them.
19. Contact Us. If you have any questions about these Terms of Use, please contact us at info@placidway.com. You may also write to us at PlacidWay, LLC, 9800 Mount Pyramid Court, Suite 400, Englewood, Colorado 80112, the USA.
